Complaint Handling and Dispute Resolution at Fish4dogs
Although we strive to ensure a flawless order at Fish4dogs, something may still occasionally not go as planned.
So, are you dissatisfied or do you have a comment? Then send an email to info@fish4dogs.nl. We are happy to help you further.
Were we unable to reach a solution together? In that case, you can submit your dispute for mediation via WebwinkelKeur: https://www.webwinkelkeur.nl/consument/geschil/
As of 15 February 2016, consumers in the EU can also submit complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr.
